China. We own the molds and tooling used to make our outdoor furniture. Everything we sell is made to our own specifications. Our furniture has a UV powdercoat finish and stainless steel fasteners and is made heavier than they were years ago.
Weight limit is 275 lbs and 500 lbs. The Heavy Duty chair is rated at 325 lbs.
We guarantee our products for one year, under normal circumstances. If you place your metal furniture on gravel, brick or concrete and it is scuffed from movement, then the warranty will be void. Our chairs now have feet on them and this shouldn't happen to them but could happen to the gliders or rocking chairs.
Yes, we will replace the part or piece of furniture that is damaged. There is seldom the need for a complete replacement. We do ask that if it appears that it was damaged in shipping that you take pictures of the box and the damages so we can file a claim with UPS.
Yes, we have replacement parts on hand. Most of our parts will fit the vintage furniture.
We charge a 20% re-stocking charge only if you have received your furniture and have decided that you just didn’t like it, want it or the color was not right. You pay the return shipping and re-stocking fee and we’ll refund your money.
Yes, they are sold to many furniture stores, garden centers, hardware and patio stores.
You can find a store located close to you by using the "find a store" option on this website.
UPS, Freight Carrier, USPS. Small orders ship UPS. Large orders could ship Freight carrier. Replacement parts could ship USPS. We do not ship Patio or Bar Table via UPS due to their size. These will have to go on a pallet. All furniture is shipped KD (knocked down) in a box.
For example, you may have an item that weighs 15 lb. Due to its size and the packaging size; it is billable at 30 lb. This is all determined by weight, length, height and width of the package.
Simply add the item(s) to your shopping cart. Click on “View Cart.” Then click on “Estimate Ship costs.” All you will need to enter is your State and Zip Code. This will give you the different shipping options without having to put in your whole address or payment information. You will only be asked for that once you go to “Checkout.”
We certainly will try to. Orders going to APO and FPO addresses will need to be called in or emailed to us. Some items are too large to ship Mail.
You can go to Torrans Manufacturing Company website to request wholesale information. You must have a brick and mortar retail store or request to become a BTB customer if you are an interior designer or own a restaurant.
We are owned by Torrans Manufacturing Company, LLC.
No, all we have is what you see on this website.